Terms of service

Welcome to Mumbai Tree. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian.
Mumbai Tree reserves the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Services

All products displayed on the website are subject to availability.
Product images are for representation purposes only. Slight variations in color, size, or finish may occur due to lighting, screen resolution, or product material.
We reserve the right to limit or refuse service to anyone for any reason at any time.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.
Prices are subject to change without prior notice.
Payments are processed securely through authorized third-party payment gateways.
Mumbai Tree does not store your card, UPI, or banking information.

4. Orders & Cancellations

• Orders can be cancelled only before dispatch.
• Once an order is shipped, it cannot be cancelled.
• Mumbai Tree reserves the right to cancel any order due to:

Stock unavailability
Pricing errors
Suspected fraudulent activity

• In such cases, a full refund will be issued.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
Mumbai Tree is not responsible for delays caused by logistics partners or force majeure events.
Risk of loss and ownership of products transfer to the customer upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service.
Please review the policy before placing an order.

7. Intellectual Property

All content on this website — including logos, designs, images, text, graphics, and branding — is the exclusive property of Mumbai Tree.
This content is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to breach website security or misuse data
• Upload or transmit malicious code or viruses
• Violate any applicable laws or regulations

Violation of these terms may result in immediate termination of access.

9. Limitation of Liability

Mumbai Tree shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product.

10. Governing Law

These Terms of Service shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.