Privacy policy

At Mumbai Tree, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with Mumbai Tree, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping address
Payment Information: Payment details are processed securely through trusted third-party payment gateways. We do not store your card or UPI details
Order Information: Products purchased, order history, and transaction details
Technical Information: IP address, browser type, device information, cookies, and website usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order confirmations, shipping updates, and customer support responses
Improve our website, products, and overall customer experience
Send promotional offers or updates (only if you choose to receive them)
Prevent fraud and maintain secure transactions
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.
Your data may be shared only with trusted third parties such as:
Payment gateways
Shipping and logistics partners
Website hosting and analytics providers
Legal or regulatory authorities when required by law
All third parties are required to keep your information confidential and use it only for the services they provide.

4. Cookies

Our website may use cookies to:

Improve website functionality
Understand customer preferences
Analyze website traffic

You can disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All transactions are protected using secure technologies.

However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise these rights, you can contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Policy Updates

Mumbai Tree reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.