Shipping policy

At Mumbai Tree, we strive to deliver your products safely and on time. Please read our shipping policy below for complete details.

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
You will receive order confirmation and tracking details once your order is shipped.

Estimated delivery time after dispatch:

Metro cities: 3–5 business days
Other locations: 5–8 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

If your order is delayed beyond the expected timeline, please contact us.

In case of lost shipments, we will coordinate with our logistics partner and provide a suitable resolution.

Please ensure your shipping address and contact details are accurate.

Mumbai Tree is not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.

Re-shipping costs (if applicable) may be charged to the customer.

If your package arrives damaged:

Do not accept the delivery if possible

Or contact us within 24 hours of delivery with photos or videos of the package and product.

We will assist with a replacement or resolution as per our policy.

All products are securely packed in protective packaging to ensure safe delivery and maintain quality standards.

For any shipping-related queries, please contact us:

Email: mumbaitreepvtltd@gmail.com
Phone: +91 70454 54588
Address: Mumbai, Maharashtra, India

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